Privacy Policy
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our blog, website, or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information, or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, fill out a form, or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, browse the website, or use certain other site features in the following ways:
- To quickly process your transactions.
How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities to make your visit to our site as safe as possible. We use regular malware scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enable the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interactions so that we can offer better site experiences and tools in the future.
Infinity Home Protection uses cookies to collect information around abandoned quotes. A quote is considered abandoned after one hour of inactivity/lack of purchase. Once the timer has expired, an SMS message will be sent as a reminder.
We use cookies to:
- Keep track of advertisements.
- Compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If you disable cookies, some features will be disabled. Disabling your cookies may affect the user’s experience, making your site experience less efficient, and some services may not function properly.
However, you can still place orders.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
Third-Party Links
We do not include or offer third-party products or services on our website.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. More details can be found here: Google Advertising Principles.
We use Google AdSense Advertising on our website.
Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.
We have implemented the following:
- Remarketing with Google AdSense
- Google Display Network Impression Reporting
- Demographics and Interests Reporting
- DoubleClick Platform Integration
We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Opting out: Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative opt-out page or permanently using the Google Analytics Opt-Out Browser add-on.
California Online Privacy Protection Act (CalOPPA)
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared and to comply with this policy.
According to CalOPPA, we agree to the following:
- Users can visit our site anonymously.
- Once this privacy policy is created, we will add a link to it on our home page or at a minimum, on the first significant page after entering our website.
- Our Privacy Policy link includes the word ‘Privacy’ and can be easily found on the page specified above.
Users will be notified of any privacy policy changes:
- On our Privacy Policy Page.
Users can change their personal information:
- By emailing us.
- By calling us.
- By logging in to their account.
How does our site handle Do Not Track signals?
We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
We do not allow third-party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
We do not specifically market to children under 13 years of age.
Fair Information Practices
In order to comply with Fair Information Practices, we will take the following responsive action, should a data breach occur:
- We will notify users via email within 1 business day.
- We will notify users via in-site notification within 1 business day.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
To be in accordance with CANSPAM we agree to the following:
If at any time you would like to unsubscribe from receiving future emails, you can email us at contact@infinityhomeprotection.com and we will promptly remove you from ALL correspondence. Please note that it may take up to seven (7) business days for the unsubscribe to go into effect from the date of the request.
Automated Calls and Text Messages
Program Description
Infinity Home Protection provides a matching service whereby the consumer provides information in connection with being matched with a desired service or product. As part of this service, you may be contacted by Infinity Home Protection or by the brand with whom you have been matched pursuant to your request and provision of information on the website.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
Consent
When you provide your information on the Infinity Home Protection website, you consent to be contacted via automated text message, automatic telephone dialing system, or by artificial/prerecorded message at the telephone number you provide, and/or by receiving email at the email address you provide, from Infinity Home Protection or the brand with which you have been matched for the desired product or service.
You expressly consent to receive automated calls and text messages regardless of whether you are on any Federal or state DNC (“Do Not Call”) list or registry. If you provide your information and we contact you, or you contact us, we may keep a record, including but not limited to telephone recordings, call logs, text logs, and emails, of your interaction with Infinity Home Protection.
Opting Out
You may revoke your consent for us to contact you by autodialed call or text message at any time. If you no longer wish to receive such calls from Infinity Home Protection, you may opt out by emailing contact@infinityhomeprotection.com along with the subject line “Call Opt-Out.” To opt out of receiving text messages from Infinity Home Protection at any time, text STOP to the short code from which the text message was sent to the enrolled mobile device. A confirmation message of your opt-out will be sent to your mobile number. Being removed or opting out from any of the marketing lists for Infinity Home Protection, including but not limited to pre-recorded messages, SMS, emails, or any form of communication from Infinity Home Protection, may take up to seven (7) business days to go into effect from the date of the request. No additional messages will be sent to you unless you opt in again.
Cost & Carriers
Standard message and data rates may apply. These rates may be changed by your mobile service provider and payable by you to that provider. Infinity Home Protection does not impose a separate fee for sending SMS messages.
The content in these messages may not be available and viewable on all carriers. Participating carriers include T-Mobile®, Verizon Wireless, AT&T, Sprint, Boost, U.S. Cellular®, MetroPCS, Virgin Mobile, and Cricket. Mobile carriers are not liable for delayed or undeliverable messages.
Electronic Consent
By agreeing to receive phone calls and text messages, you also consent to the use of an electronic record to document your agreement. You may withdraw your consent to the use of the electronic record by sending an email to contact@infinityhomeprotection.com with “Revoke Electronic Consent” in the subject line. Please note that it may take up to seven (7) business days for the withdrawal of your consent to the use of the electronic record to go into effect from the date of the request. To view and retain a copy of this disclosure or any information regarding your enrollment in this program, you will need (i) a device (such as a computer or mobile phone) with a web browser and Internet access and (ii) either a printer or storage space on such device. For a free paper copy, or to update our records of your contact information, send an email to contact@infinityhomeprotection.com with contact information and the address for delivery.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us contact@infinityhomeprotection.com or 1-888-904-1594
